Terms & Conditions

By purchasing or using DAVE INTERNET SERVICES Wi-Fi, you agree to these Terms & Conditions.

1. Wi-Fi Service

DAVE INTERNET SERVICES provides internet access through its Wi-Fi network. Service availability and performance may vary due to network congestion, signal strength, equipment, maintenance, power outages, internet-provider interruptions, or other technical circumstances.

2. Wi-Fi Packages

Each package provides the validity period and/or data allowance displayed on the purchase page.

Once a voucher has been activated, its validity period begins. Expired vouchers and unused data cannot be carried forward unless specifically stated otherwise.

Customers are responsible for selecting the correct package before completing payment.

3. Payments

Payments for DAVE INTERNET SERVICES Wi-Fi are processed through Paynow or other payment methods displayed on the portal.

Paynow's own Terms & Conditions apply to the payment transaction. By proceeding with payment, you also agree to the applicable Paynow terms.

View Paynow Terms & Conditions

4. Voucher Use

Wi-Fi vouchers are intended for the customer who purchased them.

Customers must not:

  • Resell or commercially distribute vouchers without permission.
  • Attempt to bypass voucher restrictions or authentication.
  • Share access in a way that circumvents package limitations.
  • Attempt to gain unauthorised access to DAVE INTERNET SERVICES systems or other customers' devices.

5. Acceptable Use

You must not use the DAVE INTERNET SERVICES network to:

  • Conduct illegal activities.
  • Attempt to hack, attack, scan, or gain unauthorised access to systems or networks.
  • Distribute malware, viruses, or other harmful software.
  • Conduct denial-of-service or similar attacks.
  • Interfere with the operation of the network.
  • Abuse the service in a manner that negatively affects other users.
  • Use the service for any activity prohibited by applicable law.

6. Refunds

Because Wi-Fi access may be activated immediately following successful payment, payments are generally non-refundable once a voucher has been issued or activated, except where required by applicable law or where DAVE INTERNET SERVICES determines that a technical or payment error has occurred.

If you have been charged but have not received your voucher, contact DAVE INTERNET SERVICES support and provide your payment reference or transaction details.

7. Service Interruptions

DAVE INTERNET SERVICES may temporarily suspend or restrict access because of maintenance, equipment failure, power outages, internet-provider interruptions, security issues, or other circumstances beyond its reasonable control.

8. Customer Responsibility

You are responsible for:

  • Keeping your voucher and login information secure.
  • Using a properly functioning device.
  • Protecting your device, accounts, passwords, and personal information.
  • Using the DAVE INTERNET SERVICES network in accordance with applicable laws.

9. Privacy

DAVE INTERNET SERVICES may collect and process information necessary to provide, authenticate, secure, troubleshoot, and administer the Wi-Fi service, including relevant connection and transaction information.

Payment information is processed by the applicable payment provider in accordance with its terms and policies.

10. Changes to These Terms

DAVE INTERNET SERVICES may update these Terms & Conditions when necessary. The current version will be made available through the Wi-Fi portal.

11. Acceptance

By clicking “Connect”, “Login”, “Purchase”, or otherwise using the DAVE INTERNET SERVICES Wi-Fi service, you confirm that you have read and agreed to these Terms & Conditions.

DAVE INTERNET SERVICES

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